FAQ

1. What does Waqt mean, and how does it relate to your watches? 

Waqt is an Arabic word that translates to "Time" in English. Beyond its literal meaning, Waqt also embodies the concept of a moment or period in time. At Waqt, we believe that our watches are more than just timepieces; they are symbols of celebration and cherished moments. Each piece serves as a lasting reminder of the joy we experience and the memories we create.

 

2. Are Waqt watches suitable for everyday wear?

Waqt watches are designed to seamlessly blend style and functionality, making them ideal for both everyday wear and special occasions. With durable materials, precise movements, and versatile designs, our watches are crafted to withstand the rigors of daily life while adding a touch of elegance to any outfit. Whether you're going about your daily routine or attending a formal event, a Waqt watch is the perfect companion for every moment.

 

3. What materials are used in Waqt watches?

We pride ourselves on using only the finest materials in our watches. Our timepieces feature the highest quality 316 Stainless Steel for cases and bracelets, Sapphire Crystal for durability and scratch resistance, and precision mechanical movements for accurate timekeeping.

 

4. Are Waqt watches Waterproof?

Yes, Waqt watches have a 5 ATM (50m) Waterproof level.  We recommend checking and adhering to our Maintenance Guide to maintain your watch's performance.

 

5. Do Waqt watches come with a Warranty?

Yes, every Waqt watch comes with a free one-year warranty, covering manufacturing defects and operating issues under normal use. This warranty does not include coverage for scratches, damage from opening the watch, or water resistance issues, as our watches are not designed for swimming or similar activities.

 

6. Can I adjust the bracelet size of my Waqt watch?

Yes, all Waqt watches with metal bracelets come with adjustable links to customise the fit to your wrist. Additionally, our watches are designed with easy-to-use clasps for secure closure and comfortable wear.

 

7. How can I care for my Waqt watch?

Proper care and maintenance are essential to preserving the beauty and functionality of your Waqt watch. We recommend avoiding exposure to extreme temperatures, magnetic fields, and chemicals. Regularly clean your watch with a soft, dry cloth to remove debris and maintain its polished finish. For more information read our Maintenance Guide.

 

8. Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping options and rates may vary depending on your location. Please refer to our Shipping Policy or contact our Customer Service team for more information.

 

9. Can I return or exchange my Waqt watch?

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your Waqt watch, you can return it within 14 days of receipt for a refund or exchange. Please review our Return Policy for eligibility criteria and instructions on how to initiate a return.

 

10. How can I contact Waqt for further assistance?

For any inquiries, assistance, or feedback, please don't hesitate to reach out to our customer service team. You can get in touch with us via our Contact Form or through our Live Chat on the website. We're here to help you with any questions or concerns you may have.